Privacy Policy for Silver Sparrow Jewelry
Effective Date: September 7, 2024
At Silver Sparrow Jewelry, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect the information you provide when using our Shopify store.
1. Information We Collect
We collect information that you provide directly to us when you make a purchase, create an account, or communicate with us. This may include:
- Personal Information: Your name, email address, phone number, shipping address, and payment information.
- Order Information: Details of the products you purchase and the date and time of your order.
- Account Information: If you create an account, we collect your username, password, and any other relevant information.
- Communication Data: Records of your communication with us, including emails, chat messages, and phone calls.
2. How We Use Your Information
We use the information we collect to:
- Process Orders: Fulfill your orders, arrange shipping, and provide order updates.
- Improve Our Services: Analyze trends and customer preferences to enhance our products and shopping experience.
- Communicate with You: Send you order confirmations, shipping notifications, and promotional materials (with your consent).
- Security and Fraud Prevention: Protect our store and customers from fraudulent activities.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies that help us with payment processing, order fulfillment, and marketing services. These providers only have access to the information necessary to perform their functions and are obligated to protect your information.
- Legal Compliance: If required by law or in response to legal requests, we may disclose your information to authorities or other parties as necessary.
4. Data Security
We implement a variety of security measures to protect your personal information. These include encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Update or correct any inaccuracies in your personal data.
- Delete Your Information: Request that we delete your personal information, subject to certain legal obligations.
- Opt-Out of Marketing: Unsubscribe from our marketing emails and newsletters at any time.
6. Cookies and Tracking
Our Shopify store uses cookies and similar technologies to enhance your shopping experience, track order details, and analyze site traffic. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our site.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Silver Sparrow Jewelry
2501 West Colorado Avenue
Colorado Springs, Colorado 80904
Phone: (719) 685-1226